🔏 Data Protection

7je77 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy explains what personal data 7je77 collects from registered players in Bangladesh, how that data is used, who it may be shared with, and what rights you have over your own information.

Version: 1.4 Effective: 1 January 2026 Controller: 7je77 Platform Operations

Your Privacy at a Glance

7je77 takes the privacy of its players seriously. When you register an account, place a wager, or contact our support team, you share personal information with us. This Privacy Policy sets out in clear, plain English exactly what we collect, why we collect it, how long we keep it, and what we do to keep it secure. By registering with 7je77, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all users of the 7je77 platform, including players registered from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations in Bangladesh. If you do not agree with any part of this Privacy Policy, you should not register an account or use the 7je77 platform. Questions about this policy may be directed to our support team via live chat at any time.

SSL Encryption

All data in transit is protected by SSL encryption across every connection.

KYC Data Handled Securely

Identity documents submitted for KYC are stored in an encrypted, access-controlled environment.

No Data Selling

7je77 does not sell, rent, or trade your personal data to any third party for marketing purposes.

Your Right to Correct Data

You may request correction of inaccurate personal data held on your account at any time via live chat support.

Cookie Usage

7je77 uses essential and analytics cookies. You can manage cookie preferences through your browser settings.

24/7 Privacy Support

Contact 7je77 support via live chat anytime with questions about your personal data or this policy.

1. Personal Data We Collect

1 Data You Provide Directly

When you register an account with 7je77 or use our services, you provide us with personal data including but not limited to the following categories:

  • Registration data: your full legal name, date of birth, mobile phone number, and the password you set for your account. This data is collected at the point of account creation and is required to open and maintain your 7je77 account.
  • KYC identity documents: a photograph or scan of your National ID card (NID) or passport, submitted as part of the identity verification process required before your first withdrawal. These documents confirm your identity and age.
  • Payment method data: the mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account details associated with your deposits and withdrawals. 7je77 does not store full card numbers or banking PINs — only the account identifiers necessary to process BDT transactions.
  • Support communications: any messages, chat transcripts, or emails you send to the 7je77 support team. These records are retained to allow us to provide continuity of support and to investigate complaints.
  • Responsible gaming data: any deposit limits, session limits, cooling-off periods, or self-exclusion requests you submit. This data is retained as part of our responsible gaming obligations and player protection records.
2 Data Collected Automatically

When you access 7je77 through a mobile browser, our platform automatically records certain technical data about your device and session:

  • Device and browser data: your device type (Android or iOS), operating system version, browser type and version, screen resolution, and mobile network operator. This data is used to optimise the 7je77 interface for your device and to detect unusual login activity.
  • Usage data: pages visited, games launched, bets placed, session duration, and navigation patterns within the platform. This data is used in aggregate to improve the platform and in individual form to resolve account disputes.
  • IP address and geolocation: your IP address is logged on login and during active sessions. Approximate geolocation (city-level) may be inferred from your IP address for fraud prevention and to detect access from restricted jurisdictions.

2. How 7je77 Uses Your Personal Data

3 Lawful Purposes for Processing

7je77 processes your personal data only for lawful purposes directly connected to the operation of the platform and the services we provide. The specific purposes for which we use your data are:

  • Account management: to create, maintain, and secure your 7je77 player account, including authenticating your identity at login, processing password resets, and managing account-level settings such as deposit limits and notification preferences.
  • Payment processing: to process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank accounts, and to maintain a transaction history for your account records and dispute resolution.
  • Identity verification (KYC): to verify that you are who you say you are, that you are at least 21 years of age, and that your payment methods are registered in your own name. KYC verification is a requirement before any withdrawal is processed.
  • Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, identity theft, and unauthorised account access. We use a combination of automated monitoring tools and manual review to identify suspicious activity patterns.
  • Responsible gaming compliance: to maintain records of deposit limits, self-exclusion requests, and cooling-off periods as required by our responsible gaming policy and player protection obligations.
  • Platform improvement: to analyse aggregated, anonymised usage data to improve navigation, game loading performance, payment flow, and the overall player experience on the 7je77 platform.
No Marketing Without Consent: 7je77 does not send unsolicited marketing communications. If you have opted in to receive promotional notifications, you may opt out at any time by contacting support via live chat. We do not share your contact details with third-party marketers.

3. Disclosure and Data Sharing

4 Who We Share Your Data With

7je77 does not sell your personal data. We share personal data with third parties only in the following specific circumstances and with appropriate data protection safeguards in place:

  • Payment processors: bKash, Nagad, Rocket, Upay, and our banking partners receive the minimum transaction data necessary to process your BDT deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
  • Game providers: Evolution Gaming, Pragmatic Play, Spribe, Ezugi, Microgaming, and NetEnt receive session tokens and anonymised player identifiers to deliver their game content. They do not receive your full name, NID, or payment details.
  • Fraud prevention and AML service providers: we use third-party identity verification and fraud-detection tools that process elements of your KYC data to screen against sanctions lists, politically exposed persons (PEP) databases, and fraud risk models.
  • Legal authorities: 7je77 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law or when we reasonably believe disclosure is necessary to prevent imminent harm, fraud, or money laundering.

All third-party service providers used by 7je77 are contractually required to process player data only for the specific purposes for which it was shared, to maintain appropriate security standards, and to refrain from using that data for their own marketing or commercial purposes.

We Never Sell Your Data: 7je77 does not and will not sell, license, or rent your personal data to advertisers, data brokers, or any other commercial third party. Your data is used solely to operate and improve the 7je77 platform and to fulfil the legal and regulatory obligations described in this policy.

4. Data Retention

5 How Long We Keep Your Data

7je77 retains personal data for different periods depending on the category of data and the purpose for which it was collected. The following retention periods apply:

  • Account registration data and KYC documents: retained for the duration of your active account plus a minimum of 5 years following account closure, as required by anti-money laundering (AML) obligations applicable to online gaming platforms.
  • Transaction records: all deposit and withdrawal records are retained for a minimum of 5 years following each transaction. This retention is required for financial audit, dispute resolution, and AML compliance purposes.
  • Support communications: chat transcripts and support tickets are retained for 2 years from the date of the last interaction in that ticket thread, to allow for continuity of support and complaint investigation.

When the applicable retention period expires, 7je77 will securely delete or irreversibly anonymise the relevant personal data so that it can no longer be attributed to any identified or identifiable individual. You may request early deletion of non-mandatory data by contacting our support team, subject to our legal retention obligations.

5. Cookies and Tracking Technologies

6 How 7je77 Uses Cookies

7je77 uses cookies and similar technologies (local storage, session tokens) on the platform. The categories of cookies used are:

  • Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable the secure transmission of payment requests. Essential cookies cannot be disabled without preventing core platform functionality.
  • Analytics cookies: 7je77 uses anonymised analytics data to understand how players navigate the platform — which pages are visited most frequently, where players spend the most time, and where they encounter friction. No personally identifiable information is included in analytics reports.
  • Functional cookies: these remember your platform preferences such as game display settings, notification preferences, and your chosen language (English or Bengali). Functional cookies improve the consistency of your experience across sessions.

You can manage or disable non-essential cookies at any time through your mobile browser's settings. Please note that disabling essential cookies will prevent you from logging in to your 7je77 account. 7je77 does not use third-party advertising cookies or retargeting pixels.

6. Your Data Protection Rights

7 Rights Available to 7je77 Players

As a registered player at 7je77, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat. We will respond to all rights requests within a reasonable timeframe:

  • Right of access: you may request a copy of the personal data 7je77 holds about you. We will provide this in a structured, machine-readable format (where technically feasible) within 30 days of a verified request.
  • Right to rectification: if any personal data held on your account is inaccurate or out of date, you may request that it be corrected. Examples include a misspelled name, an incorrect date of birth, or an outdated mobile number.
  • Right to erasure: you may request that 7je77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that data retained to comply with AML regulations cannot be erased before the mandatory retention period expires.
  • Right to restriction: you may request that 7je77 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
  • Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though such objections will be assessed against 7je77's legal obligations.

To submit a data rights request, contact 7je77 support via live chat and identify yourself as submitting a formal data subject request. We may ask you to verify your identity before processing your request. 7je77 does not charge a fee for data rights requests made in good faith.

7. Security Measures

8 How We Protect Your Personal Data

7je77 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage for KYC documents and payment method data; access controls that restrict staff access to personal data on a strict need-to-know basis; automated session expiry to protect accounts left unattended on shared devices; and login anomaly detection that flags unusual access patterns (such as logins from a new device or location) for review.

No data transmission over the internet can be guaranteed as completely secure. While 7je77 takes all reasonable precautions to protect your personal data, we cannot guarantee the absolute security of data transmitted to or from the platform. Players are encouraged to use strong, unique passwords for their 7je77 accounts and to enable two-factor authentication (2FA) where available. If you suspect your account has been compromised, contact support immediately via live chat.

SSL Protected: Every connection between your mobile browser and 7je77's servers is encrypted with SSL. Look for the padlock icon in your browser's address bar when accessing 7je77 — this confirms your connection is secure. Never enter your account credentials on any website that does not show a valid SSL certificate.

8. Policy Updates and How to Contact Us

9 Changes to This Privacy Policy

7je77 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, platform features, or applicable law. When we make material changes to this policy, we will notify registered players via the platform's notification system or the mobile number on file. The date shown in the version header at the top of this page reflects the most recent revision. We encourage you to review this page periodically to stay informed about how we handle your personal data.

Continued use of the 7je77 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should close your account and cease using the platform. The current version of this Privacy Policy is always available at /privacy-policy.

10 Contact Us About This Policy

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or have a concern about how 7je77 has handled your personal data, please contact us via the live chat feature available within the platform. Our support team is available 24 hours a day, 7 days a week, and can assist in both English and Bengali.

You may also reach the 7je77 data support team at the email address displayed in the footer of this page. Please do not send sensitive documents (such as KYC identity copies) via email; the secure document upload within your account dashboard is the correct channel for submitting identity verification materials.

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